WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? A local online e-commerce store which allows you to choose from a large number of different herbal choices. The website describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you visit the website, you will see thousands of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to be an accommodating, helpful, and informative site for all our customers. Assuming you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, select the product you would like, and follow the prompts. For questions, or if you would like to place an order, please note that you may have to contact their support team. Along with email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you may want to call during these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the initial thirty days without incurring any additional charges. In addition, if you would like to cancel your account, you’ll greatly appreciate the shipping refund. Our website will not allow Vape customers to leave a poor feedback once they have ordered through our website, and exactly the same goes for placing an order through our phone number.
MAY I track my order? Yes, we do provide the tracking information for all orders. This includes our shipping address submissions. Please note that people cannot accept returns on goods which have arrived to your door without our express prior approval.
Any kind of different ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you’re a loyal customer, we will reward you with even more discounts, freebies or merchandise, and even cash. We are committed to offering our customer service professionals with training and education on our products, as well as providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash return? Yes, you should use your credit or debit card to get items from our website. After you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash return or discount on the purchases of electronics items made making use of your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, regardless of your shipping address. We are still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures in place for returning items you might be unhappy with. Please note that upon delivery, standard shipping rates connect with all U.S. destinations. Also, due to internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where can I contact the Customer Service department? Our phone number is easily available on our home page. In case you have any further questions, you may contact us at anytime by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you need to contact us at anytime.
Will there be a warranty or guarantees? Our policy would be to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. Should you experience any harm or defect when using our products, you must notify us right away so that you can obtain a proper replacement.